Texas Licensed Intake Specialist
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Job Summary
To support a growing legal services team, the part-time remote Texas Licensed Intake Specialist will conduct empathetic intake interviews, evaluate potential client inquiries, and ensure accurate data entry while representing various law firms across the nation.
Key Responsibilities:
- Warmly answer incoming calls, live chats, and web inquiries on behalf of partner law firms
- Conduct structured legal intake interviews to gather key case details and assess client needs
- Log call notes and complete digital intake questionnaires with high accuracy across multiple software platforms
Required Qualifications:
- Must reside in Texas and have the ability to work part-time shifts, including weekends and holidays
- Prior experience in customer service, call centers, or client onboarding; experience in legal, insurance, or medical intake is a plus
- Strong computer literacy with a minimum typing speed of 35 WPM
- Bilingual fluency in Spanish and English is highly desired
- Ability to maintain a dedicated workspace with a high-speed internet connection and required hardware
Complete Job Description
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