Texas Licensed Pharmacy Technician

Job Summary

To support a high-volume inbound call center, the full-time Texas Licensed Pharmacy Technician will provide professional assistance with the prior authorization process, reviewing clinical documentation and managing calls in a fully remote environment.

Key Responsibilities

• Handle a high volume of inbound calls from members, providers, and healthcare professionals
• Review clinical documentation for completeness and adhere to established criteria
• Accurately document approvals, denials, and case information in a timely manner

Required Qualifications

• Active pharmacy technician license per state requirements or active national certification
• Minimum of 1 year of Pharmacy Technician experience, preferably in an administrative support or call center environment
• Strong knowledge of pharmacy terminology and prior authorization workflows
• Minimum of 1 year of high-volume customer service or call center experience
• Verifiable High School Diploma or GED required