Texas Licensed Pharmacy Technician

Job Summary

Supporting pharmacy benefit management services, the full-time Texas Licensed Pharmacy Technician will manage incoming provider inquiries, process prior authorizations, and ensure accurate communication in a remote call center environment.

Key responsibilities:

• Handle inbound and outbound calls related to prior authorization requests and provider inquiries
• Accurately process and document prior authorization requests within required timeframes
• Provide courteous and knowledgeable support to healthcare providers across multiple communication platforms

Required qualifications:

• At least 2 years of experience as a pharmacy technician in retail, hospital, managed care, insurance, or PBM
• Active and current Certified Pharmacy Technician (CPhT) credential
• Proficient in Microsoft Office, email, and internet usage
• Comfortable working in a fast-paced, team-oriented, call center environment