Texas Licensed Pharmacy Technician

Job Summary

Supporting the prior authorization and appeals process, the full-time Senior Pharmacy PA/Appeals Technician will manage inbound and outbound calls, process medication requests, and ensure compliance with regulatory requirements while working remotely from Texas or other specified states.

Key responsibilities:

• Manage a high volume of inbound and outbound calls, maintaining professionalism and accuracy
• Review and process prior authorization requests through multiple computer systems, ensuring completeness and compliance
• Research formulary and benefit information to resolve prior authorization inquiries and document all interactions accurately

Required qualifications:

• Active and unrestricted Pharmacy Technician licensure in the state of residence
• 6+ months of experience in customer service or healthcare-related roles
• Basic proficiency with Microsoft Excel, Word, Outlook, and Teams
• Ability to work flexible hours, including weekends and holidays as needed
• Currently residing in an eligible state for remote work