Texas Licensed Pharmacy Technician
Job Summary
To support a high-volume inbound call center, the fully remote Texas Licensed Pharmacy Technician will assist members and healthcare professionals with the prior authorization process, review clinical documentation, and accurately document authorization determinations.
Key Responsibilities
- Handle a high volume of inbound calls from members, providers, and healthcare professionals
- Provide professional and courteous customer service while assisting callers through the prior authorization process
- Review clinical documentation for completeness and accurately document approvals, denials, and case information
Required Qualifications
- Pharmacy Technician certification preferred; Pharm Tech Trainee license considered
- Minimum of 1 year of Pharmacy Technician experience, preferably in a healthcare or call center environment
- Minimum of 1 year of high-volume customer service or call center experience; healthcare experience preferred
- Strong knowledge of pharmacy terminology, medication processes, and prior authorization workflows
- Verifiable High School Diploma or GED required
Complete Job Description
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