Texas Licensed Pharmacy Technician
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Job Summary
Seeking a Texas Licensed Pharmacy Technician, the full-time remote position will manage member services by providing accurate information to health plan members, addressing prescription claims, and collaborating with pharmacy teams to enhance member satisfaction and retention.
Key responsibilities
- Monitor and address prescription claims rejections from third-party pharmacies
- Provide outreach to members and providers regarding claim issues and alternative options
- Collaborate with the pharmacy team on prior authorizations and non-formulary drug alternatives
Required qualifications
- Active PTCB certification required
- Minimum of 5 years of experience in pharmacy or PBM operations
- Associate's degree or equivalent experience in a related field
- Experience with pharmacy claims systems preferred but not required
- Call center experience preferred but not required
Complete Job Description
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