Texas Patient Access Specialist

Job Summary

To support a remote healthcare team, the fully remote Texas Patient Access Specialist will manage a high volume of calls, schedule patient appointments across multiple clinical sites, and input patient information into the practice management system.

Key responsibilities

• Answer over 80 calls daily and schedule appointments according to client-specific protocols
• Gather and input patient demographic and insurance information into the system
• Collaborate with colleagues to meet departmental goals and report complex clinical issues as needed

Required qualifications

• 1 year of experience in healthcare patient service
• 1 year of experience handling a high volume of inbound calls
• Experience using an EMR and scheduling software, specifically Epic
• Strong internet speed with a minimum of 20mbps download and 6mbps upload
• Excellent communication skills over the phone