Texas Scheduling Specialist

Job Summary

As a full-time remote Texas Scheduling Specialist, the candidate will engage with potential customers through inbound and outbound calls to schedule qualified in-home appointments for Design Consultants, utilizing a persuasive sales approach and active listening skills.

Key responsibilities

• Schedule qualified in-home appointments by speaking with potential customers via inbound and outbound calls
• Create urgency and guide homeowners through the process of understanding products and services
• Record interactions and manage call dispositions using the CRM while meeting performance-based metrics

Required qualifications

• 1-2 years of sales or call center experience with a proven track record of meeting goals
• High-energy, outgoing personality with a passion for exceeding customer expectations
• Experience in handling objections confidently and effectively
• Strong computer skills and a willingness to learn and adapt in a fast-paced environment
• Reliability and professionalism with a service-oriented mindset