Tier 2 Client Support Developer
Job Summary
To support a growing client base, the remote Tier 2 Client Support Developer will troubleshoot escalated issues, investigate technical problems, and collaborate with product and engineering teams to enhance customer satisfaction.
Key responsibilities
- Investigate and troubleshoot technical issues related to Impartner products
- File reports on product problems and fulfill customer requests for changes
- Collaborate with cross-functional teams to resolve issues and suggest product improvements
Required qualifications
- Proficiency in .NET, JavaScript, C#, HTML, CSS, and Bootstrap
- Experience with Visual Studio or similar code editors
- Previous experience in customer support for technical applications
- Familiarity with Salesforce and CRM systems
- Bachelor's degree in computer science, engineering, IT, information systems, or equivalent work experience
Complete Job Description
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