TMC Lead
Job Summary
To support a mission-driven organization, the remote TMC Lead will manage team performance, oversee daily operations, and provide real-time coaching while ensuring adherence to production and quality targets.
Key responsibilities
- Drives team performance to meet daily production and quality targets
- Escalates issues and workflow blockers to the Operations Manager for resolution
- Tracks daily team productivity and provides real-time coaching and feedback to team members
Required qualifications
- Completed 6 months of good performance standing in the current role as a CP or FN
- Previous leadership experience is a plus
- Ability to lead with effective communication skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,019 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
