Trade Desk Support Engineer
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Job Summary
Working remotely on a night shift schedule from 12:00 AM to 8:30 AM Central Time, the Trade Desk Support Engineer will provide L1 through L3 support for service requests and incidents, ensuring timely resolution of issues to maintain smooth operations in a dynamic trading environment.
Key responsibilities:
- Monitor and alert on critical trading system environments
- Proactively identify and resolve production issues while developing tools for efficiency and automation
- Troubleshoot complex systems issues and manage production deployments of infrastructure components
Required qualifications:
- Minimum 3 years of relevant experience in a technical support role
- Strong working knowledge of UNIX environments and commands
- Database knowledge with SQL, specifically MySQL and InfluxDB
- Proficient in scripting languages such as Python and Bash
- B.S. in Computer Science or equivalent experience
Complete Job Description
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