Training and Outreach Team Lead
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Job Summary
Managing the day-to-day activities of the Training & Outreach team, the full-time Training and Outreach Team Lead will supervise specialists to enhance client engagement and platform adoption, while coordinating training events and maintaining relationships with government clients, with a preference for candidates located in the Washington, DC metropolitan area.
Key responsibilities
- Oversee team priorities and workload distribution to ensure effective outreach and training support
- Coordinate the planning and delivery of virtual and in-person training events for government clients
- Monitor team performance metrics and client engagement to identify opportunities for improvement
Required qualifications
- Active TS clearance
- Bachelor's degree with at least 5 years of government/military experience or 9 years of total experience
- Demonstrated experience managing client relationships and developing outreach strategies
- Experience creating training materials in various formats, including PremierePro
- Significant experience as a lead trainer, particularly in travel training scenarios
Complete Job Description
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