Training Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Owning the training that prepares customer service associates and leaders to succeed, the full-time remote Training Specialist will analyze skill gaps, design and deliver training programs, and assess learner readiness to enhance customer service performance.
Key responsibilities
- Conduct training needs analysis and program planning to identify skill gaps and recommend training solutions
- Design and develop curriculum for new hire and ongoing training programs, ensuring content accuracy and effective delivery methods
- Facilitate training sessions and provide coaching, adjusting delivery based on learner needs and assessing readiness for production
Required qualifications
- 4+ years of training experience
- Experience designing and delivering instructor-led and virtual training
- Ability to analyze performance gaps and evaluate learner readiness
- Strong organizational and cross-functional collaboration skills
- Experience developing training materials, job aids, and assessments
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,078 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
