Transcription Project Manager

Job Summary

Managing transcription projects in a full-time remote capacity, the Transcription Project Manager will coordinate job assignments, communicate with clients and transcribers, and ensure timely delivery of transcripts while maintaining quality standards.

Key responsibilities

• Receive and review audio files, assigning transcription tasks to resources and vendors
• Communicate regularly with clients and transcribers regarding project statuses and requests
• Monitor and maintain job records, ensuring deadlines are met and quality checks are performed

Required qualifications

• Bachelor's degree or a minimum of three years' experience in an office or customer-service setting
• Preferred transcription experience
• Proficiency in Microsoft Office products
• Strong analytical and problem-solving skills
• Ability to work in a professional and confidential environment