Transportation Scheduler

Job Summary

To support the School of Origin Transportation Program, the full-time Transportation Scheduler will manage scheduling and dispatching drivers, handle urgent transportation requests, and maintain logs while initially training onsite before transitioning to a remote role.

Key responsibilities

• Receive and process last-minute schedule changes and adjust routing in the Route Genie tracking software
• Collaborate with the Transportation Manager to resolve service issues and maintain accurate logs of calls and transportation cancellations
• Assign drivers to routes, manage student schedules, and respond to transportation-related inquiries from parents and providers

Required qualifications

• High school diploma or GED required
• Minimum of 2 years of experience in customer service and data entry
• Proficiency in MS Office and dispatch software
• Exceptional communication skills and a strong customer service attitude
• Ability to work in a fast-paced environment and manage multiple tasks effectively