Travel Advisor IV

Job Summary

Delivering exceptional customer service to travel clients, the full-time remote Servicing Travel Advisor IV will manage travel bookings, resolve complex issues, and liaise with vendors to ensure client satisfaction.

Key responsibilities

• Coordinate and fulfill travel bookings, ensuring alignment with client preferences and company standards
• Utilize travel management technology tools to optimize the travel process from booking to final itinerary confirmation
• Identify and resolve complex travel-related issues, leveraging conflict management skills to de-escalate situations

Required qualifications

• At least 3 years of experience in Corporate Travel and proficiency in native Sabre
• Proven ability to coordinate travel bookings in accordance with client preferences and firm standards
• Experience using travel management technology tools, including travel planning software and booking systems
• Strong conflict management and customer relationship management skills
• Developing analytical thinking skills to evaluate travel logistics and client feedback for improvement