Treasury Management Support Specialist
Job Summary
Providing customer support for business banking products, the full-time Treasury Management Support Specialist will assist with inquiries related to Online Banking, Mobile Banking, and QuickBooks integrations while working remotely from Monday to Friday.
Key responsibilities
- Research and resolve business customer inquiries via various communication channels
- Maintain in-depth knowledge of Treasury Management products and identify customer needs for additional services
- Adhere to performance metrics and communicate process improvements to enhance customer service
Required qualifications
- High school diploma or equivalent
- 2+ years of customer service experience, preferably in a call center environment
Complete Job Description
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