Trust and Safety Specialist

Job Summary

Joining the investigations team, the full-time remote Trust and Safety Specialist will manage end-to-end investigations of fraud cases, verifying identity and location signals, and conducting manual audits to ensure account integrity.

Key responsibilities

• Run investigations by triaging flagged accounts, reviewing evidence, and processing removals in line with policy
• Own identity verification review for high-risk accounts, distinguishing genuine cases from fraudulent ones
• Detect multi-accounting patterns and contribute to fraud detection improvements by escalating emerging fraud vectors

Required qualifications

• 4+ years of experience in Trust & Safety, fraud/risk, or identity-verification investigations
• Direct experience with identity and fraud signals, including device fingerprinting and IP checks
• Proven ability to recognize multi-accounting and account integrity patterns
• Strong case documentation skills with evidence-backed notes suitable for audits
• Working knowledge of data privacy obligations, such as GDPR, related to case handling