Trust and Safety Specialist
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Job Summary
Working remotely on a full-time basis, the Trust and Safety Specialist will manage investigations into fraud cases, conduct identity verification, and ensure account integrity while collaborating with cross-functional teams.
Key responsibilities
- Run end-to-end investigations by triaging flagged accounts and processing removals in line with policy and SLA
- Verify identity and location signals for high-risk accounts and conduct manual audits prioritizing risk
- Detect patterns of multi-accounting and account integrity abuse while contributing to detection improvement efforts
Required qualifications
- 5+ years of experience in Trust & Safety, fraud/risk, or identity-verification investigations
- Direct experience with identity/fraud signals, including device fingerprinting and behavioral fraud scoring
- Proven ability to recognize multi-accounting and account integrity patterns
- Strong case documentation skills with evidence-backed notes suitable for audits
- Working knowledge of data privacy obligations, such as GDPR, related to case handling
Complete Job Description
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