Underwriting Operations Analyst
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Job Summary
Supporting the Underwriting team in a remote capacity, the Underwriting Operations Analyst will manage policy processing for new business and renewals while providing exceptional customer service to policyholders, agents, and internal customers.
Key responsibilities
- Perform initial review, triage, and processing of new business and renewal submissions
- Provide high levels of accuracy and support throughout the new business lifecycle and ongoing account maintenance
- Collaborate with Sales to build and manage relationships with agents and brokers
Required qualifications
- Strong analytical skills with a curiosity to apply data-driven approaches to underwriting
- Experience in policy processing or related insurance operations
- Knowledge of regulatory requirements and Patient Compensation Fund (PCF) rules
- Ability to work collaboratively with IT and Product Teams to troubleshoot system issues
- Demonstrated ability to meet processing deadlines consistently
Complete Job Description
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