Underwriting Support Professional

Job Summary

To support the Underwriting Support team, the full-time Underwriting Support Professional will learn to issue commercial lines policies, quotes, endorsements, and renewals while providing exceptional service to agents and policyholders in a remote setting.

Key responsibilities

• Learn to accurately issue commercial lines policies and manage related transactions within an assigned functional unit
• Handle varied workloads and tasks through shared queues, meeting or exceeding targets and deadlines
• Provide phone support to agents, policyholders, and third parties, addressing inquiries effectively

Required qualifications

• High school diploma or equivalent; associate's degree preferred
• General customer service experience preferred
• Commercial lines insurance experience or equivalent rating experience preferred
• General office environment experience preferred
• Willingness to participate in continuing education throughout the career