Unit Manager, Group Benefits

Job Summary

Leading a team of employees, the full-time remote Unit Manager, Group Benefits will oversee performance objectives, ensure compliance, and drive operational improvements while developing strategies in collaboration with upper management.

Key responsibilities

• Providing coaching and development opportunities to employees while setting clear performance expectations
• Managing daily workflow to meet Service Level Agreements and making staffing recommendations
• Resolving escalated issues and ensuring adherence to legal and operational compliance requirements

Required qualifications

• High school diploma required; college degree or equivalent experience preferred
• Proven ability to manage multiple projects in a cross-functional setting
• Demonstrated experience leading and managing change across operational units
• General understanding of organizational impact on operational units
• Effective communication skills across multiple levels of leadership