US Service Operations Analyst

Job Summary

To support the Remittance team, the full-time US Service Operations Analyst will review operational work, research issues, and collaborate with internal partners to enhance workflows that drive revenue cycle performance in a remote setting.

Key responsibilities

• Review assigned operational work queues to ensure timely and accurate completion of service-related activities
• Research account and workflow information to identify issues and determine appropriate next steps
• Collaborate with cross-functional teams to resolve operational issues and support continuous improvement efforts

Required qualifications

• 1+ years of experience in healthcare operations, revenue cycle, claims, remittance, or accounts receivable
• Relevant professional experience preferred
• Ability to work independently and collaboratively with cross-functional teams
• Flexibility and adaptability in response to changing priorities and business needs
• Experience using AI tools for organizing work and summarizing issue trends is a plus