US Service Operations Analyst
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Job Summary
Working full-time in a remote capacity, the US Service Operations Analyst will review operational work, research issues, and coordinate with internal partners to enhance workflows that support revenue cycle performance.
Key responsibilities
- Review assigned operational work queues to ensure timely and accurate completion of service-related activities
- Research account, claim, and payment information to identify issues and determine appropriate next steps
- Collaborate with cross-functional teams to address workflow barriers and resolve operational issues
Required qualifications
- 1+ years of experience in healthcare operations, revenue cycle, claims, remittance, or a related field
- Relevant professional experience preferred
- Ability to work independently and collaboratively with cross-functional teams
- Flexibility and adaptability in response to changing priorities
- Experience using AI tools to organize work and summarize issue trends is a plus
Complete Job Description
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