Utah Licensed Call Center Representative
Job Summary
To support customer engagement, the full-time Utah Licensed Call Center Representative will deliver meaningful solutions through inbound phone interactions, inspiring positive experiences while working remotely from 9:30 am to 6:00 pm MDT.
Key responsibilities
- Assist customers by providing information about products and services, ensuring they feel valued
- Participate in a comprehensive 13-week virtual training program to develop skills in technology and banking
- Build lasting relationships with customers through effective communication and problem-solving
Required qualifications
- High School diploma or equivalent
- Must reside within 90 miles of a Utah location
- Experience in customer service, particularly in problem-solving and product education
- Basic knowledge of banking and financial services is a plus
- Ability to navigate multiple computer systems and strong keyboarding skills
Complete Job Description
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