UX Researcher
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Job Summary
To bridge the gap between user needs and technical execution, the contracted UX Researcher (Human-Centered) will conduct qualitative research, map user journeys, build prototypes, and run usability tests while working remotely during standard US business hours.
Key Responsibilities
- Conduct contextual inquiries, interviews, and surveys to uncover user needs across various healthcare roles
- Translate research findings into personas, journey maps, and system workflows, presenting insights to leadership
- Facilitate design workshops and create interactive prototypes while ensuring adherence to accessibility standards
Required Qualifications
- Bachelor's or Master's degree in Human-Centered Design, Interaction Design, or a related field
- 3 to 6+ years of experience in HCD, UX design, or user research, preferably in regulated industries
- Proficiency in prototyping software such as Figma, Sketch, or Adobe XD, along with usability testing frameworks
- Working knowledge of Section 508 and WCAG standards
- A portfolio demonstrating end-to-end research, synthesis, and prototyping with measurable impact
Complete Job Description
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