V-Twin Motorcycle Support Representative
Job Summary
Passionate about motorcycles, the full-time V-Twin Motorcycle Support Representative will provide exceptional customer service through phone and email interactions, assisting riders with inquiries about parts, gear, and orders in a fully remote environment.
Key responsibilities:
- Handle customer interactions via phone, email, and live chat, ensuring a polished and professional experience
- Assist customers with questions regarding motorcycle parts, accessories, and safety gear fitment and installation
- Continuously learn about motorcycle products and riding to enhance customer support and drive sales
Required qualifications:
- Commitment to Comoto's Core Values
- Passion for motorcycles and related products
- Familiarity with motorcycle parts and accessories; knowledge of other powersports equipment is a bonus
- High school diploma or equivalent required; bachelor's degree is a plus
- Experience in retail, service, or hospitality industries is a plus
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