Vendor Performance Specialist

Job Summary

Ensuring timely and accurate completion of work orders, the full-time Vendor Performance Specialist will manage vendor communications, documentation compliance, and performance monitoring in a fully remote capacity.

Key Responsibilities

• Proactively engage with vendors to ensure completion of work orders and follow up on missing documentation
• Review submitted documentation for accuracy and compliance, approving work orders for closure
• Track vendor performance metrics and collaborate with internal stakeholders to address service delivery issues

Required Qualifications

• Associate's degree or equivalent work experience preferred
• 2+ years of experience in vendor management, facilities management, or related fields
• Experience working with service providers or maintenance vendors preferred
• Proficiency in Microsoft Office Suite, especially Excel
• Experience with CMMS, facilities management, ERP, or work order management systems preferred