Vendor Service Manager

Job Summary

Managing a regional team of Center Experience Specialist Logistics Team members, the full-time Vendor Service Manager will oversee day-to-day operations to ensure a comfortable, clean, and compliant environment for teammates and patients while working remotely.

Key responsibilities:

• Own assigned region(s) for customer-facing communication and operational problem-solving, adhering to the Facilities Emergency Response SOP
• Serve as the primary contact for Operations during Crisis-level events and provide regular status updates to regional leadership
• Manage competing budget priorities and assist in vendor management, including escalation and re-engagement of vendors as necessary

Required qualifications:

• Bachelor's Degree or above required
• 3 - 5 years of Project Management experience
• At least 5 years of related experience in vendor management, maintenance, and repairs
• Mechanical, Electrical, Plumbing experience desired
• 3 - 5 years of Customer service experience