Verification Specialist I

Job Summary

Working remotely on a part-time basis, the Verification Specialist I will manage inbound and outbound calls to verify loan information, assist customers and dealers in resolving verification issues, and accurately document information in the company's systems.

Key responsibilities

• Verify customer loan information and validate personal details during verification calls
• Identify and report potential verification issues, escalating them to management as necessary
• Document notes and updates accurately in all required systems following company procedures

Required qualifications

• Two years of call center or customer service experience required
• Knowledge of word processing, spreadsheet, and internet software
• Strong typing skills and attention to detail
• Professional phone presence with excellent verbal and written communication skills
• Availability for a minimum of two evening shifts per week and a rotating Saturday