Vermont Certified Peer Support Operator

Job Summary

Providing peer support through phone and text, the per diem Vermont Certified Peer Support Operator will assist callers in crisis, communicate program expectations, and complete data collection while working remotely from Vermont.

Key responsibilities

• Provide confidential peer support using person-centered and strengths-based approaches
• Respond to callers and texters promptly and assist in crisis situations by referring to appropriate resources
• Complete accurate data collection after each interaction and attend mandatory meetings and training

Required qualifications

• Must reside in Vermont and be able to attend monthly team meetings and supervision
• Direct lived experience of mental health challenges and a willingness to share when appropriate
• Ability to meet the requirements of the Certified Peer Support Provider (CPSP) process
• High school degree or comparable work experience
• Advanced computer literacy skills, preferably with Google Suite