Veterinary Customer Support Specialist
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Job Summary
To support veterinary practices, the full-time Veterinary Customer Support Specialist will assist national and international clients with inquiries related to practice management software, provide technical support, and participate in after-hours emergency support on a rotating basis, all while working remotely.
Key responsibilities
- Respond to simple and complex customer inquiries regarding the use of practice management software
- Provide technical support, including configuration and administration of Windows servers
- Participate in after-hours emergency support on a rotating basis
Required qualifications
- Experience as a veterinary assistant or practice manager, with familiarity in using practice management software
- Proficient PC skills and ability to quickly learn new software products
- Strong communication skills and a friendly demeanor for customer interactions
- Fluent in English; knowledge of additional languages is a plus
- Ability to work independently and stay organized in a remote environment
Complete Job Description
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