Vice President of Client Services
Job Summary
Leading a team of Client Services professionals, the full-time Vice President of Client Services will ensure timely and delightful service delivery while setting strategic direction for growth and client retention in a remote environment.
Key responsibilities
- Oversee accurate and timely service delivery to clients, collaborating with various functions across the organization
- Provide strategic direction and guidance to team members, including conducting business reviews and managing P&L
- Drive employee development and engagement through coaching, support, and recognition initiatives
Required qualifications
- Bachelor's degree and relevant experience in Benefit Administration
- 8+ years of progressive experience working with brokers, carriers, and clients
- Strong people management experience, including coaching leaders
- Proven financial management skills with experience managing large budgets
- Strategic and analytical skills with the ability to adapt plans to achieve results
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,565 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
