Vice President of Client Success
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Job Summary
To support a growing practice, the full-time salaried Vice President of Client Success will own revenue growth from existing clients, scale Client Success teams, and develop strategic relationships with key executives in the healthcare sector while working remotely.
Key responsibilities:
- Lead and manage Employer and Health Plan customer segments, focusing on implementation and revenue growth
- Develop and deepen relationships with key executives, driving account expansions and renewals
- Mentor and manage a high-performing team of customer success and implementation managers to enhance efficiency
Required qualifications:
- 15+ years of experience in Commercial Leadership within healthcare, specifically with large employers and health plans
- Proven track record of driving revenue growth through account retention and expansion strategies
- Experience in scaling Client Success organizations and managing growing teams
- Strong management presence with effective leadership and communication skills
- In-depth knowledge of the healthcare ecosystem and industry trends
Complete Job Description
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