VIP Support Representative
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Job Summary
Providing prompt and effective resolution of VIP buyer inquiries, the full-time remote VIP Support Representative will manage customer communications, facilitate buyer interactions with auctioneers, and ensure adherence to service standards while addressing account-related issues.
Key Responsibilities
- Respond to customer inquiries, owning end-to-end resolution
- Facilitate buyer communication with auctioneers
- Escalate and prioritize customer issues as needed
Required Qualifications
- At least 5 years in customer care
- Background in customer service with experience supporting or mentoring others
- Strong written and verbal communication skills
Complete Job Description
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