Virginia Licensed Claims Representative

Job Summary

Handling liability and property claims under close supervision, the full-time Virginia Licensed Claims Representative will investigate and adjudicate claims, ensuring compliance with state insurance laws while working remotely from home near the Richmond Branch Office.

Key responsibilities

• Investigates and adjudicates claims, verifying coverage and establishing reserves
• Evaluates and negotiates claims, recognizing subrogation opportunities and initiating actions
• Responds to inquiries from policyholders, agents, and other involved parties

Required qualifications

• High school diploma or GED with two years of related claims handling or customer service experience
• Bachelor's or Associate's degree preferred
• Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred
• Must obtain appropriate state licenses within 45 days of employment