Virginia Licensed Collector
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Job Summary
To support our growing Operations team, a Virginia Licensed Collector will work full-time to collect on defaulted accounts, develop payment plans, and ensure compliance with legal regulations while meeting monthly targets.
Key responsibilities
- Provide tools and strategies to establish repayment behaviors with customers
- Develop and negotiate payment plans while maintaining detailed records of customer communications
- Achieve department KPIs for customer calls and payment arrangements, identifying opportunities for improvement
Required qualifications
- 2+ years of collections, recovery, or sales experience
- Call center experience
- Experience contributing to policies and procedures
- Proven track record of achieving metric and quality performance
- High School Diploma or GED
Complete Job Description
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