Virtual Admissions Coordinator
Job Summary
Supporting a growing mental health and substance use treatment practice, the full-time Virtual Admissions Coordinator will manage inbound calls, screen clients, verify insurance, and coordinate intake processes while working remotely.
Key responsibilities
- Answer inbound calls and inquiries from clients, families, and providers
- Screen for fit and explain PHP and IOP services in a compassionate manner
- Track leads in CRM and EMR systems, ensuring HIPAA compliance
Required qualifications
- Admissions or intake experience in behavioral health or substance use treatment
- Remote work experience with the ability to manage a pipeline independently
- Strong phone presence with effective follow-through
- Familiarity with CRM and EMR systems
Complete Job Description
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