Virtual Level 3 Support Engineer
Job Summary
A staffing company has a current position open for a Virtual Level 3 Support Engineer.
Core Responsibilities Include:
- Leveraging your C++ skills as Global Supports Expert to resolve customer issues
- Devising solutions and provide them as a process for other support team members
- Working with Product Engineering to determine necessary code fixes and confirm your proposed fix
Position Requirements Include:
- A ruthless commitment to investigating escalated issues
- Extensive problem solving skills
- An ability to communicate clearly regarding complex issues (in English)
- Knowledge of the following skills and technologies is mandatory:C++, RESTDatabases (NoSQL preferred, ObjectStore is a big bonus)Enterprise applicationsAPIs
Complete Job Description
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