VP of Professional Services

Job Summary

To scale a growing professional services offering, the full-time VP of Professional Services will manage end-to-end operations, including go-to-market strategies, revenue generation, and team development, while working closely with account executives and overseeing program delivery in a remote environment.

Key responsibilities

• Own the P&L for the professional services business line, focusing on bookings, revenue, and gross margin
• Lead Professional Services account executives and collaborate with platform sales teams to identify and qualify program opportunities
• Design and oversee the delivery of training programs in collaboration with Learning Solutions Architects and external instructors

Required qualifications

• Minimum of 10 years in professional services, consulting, or enterprise delivery within the data and AI space
• Proven experience in selling and delivering engagements, with accountability for outcomes post-contract
• Strong understanding of P&L management, including margin, utilization, and pricing strategies
• Ability to engage credibly with technical professionals and internal teams, including instructors and solution architects
• Experience in designing effective processes that facilitate collaboration between sales, customer success, and delivery teams