Washington Licensed Clinical Manager
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Job Summary
To lead a multidisciplinary team delivering crisis support, the full-time Washington Licensed Clinical Manager will oversee the daily operations and clinical quality of the 988 Suicide and Crisis Lifeline Chat and Text Program in a fully remote capacity.
Key responsibilities
- Lead and support a multidisciplinary 988 Chat & Text team
- Oversee clinical quality, daily operations, staffing, performance, and service delivery
- Monitor program metrics and ensure compliance with 988, contractual, accreditation, and organizational standards
Required qualifications
- Master's degree in psychology, counseling, social work, or a related field
- Independent or associate behavioral health licensure, with the ability to obtain the applicable Washington State credential
- 4-5+ years of leadership experience in behavioral health crisis work
- Strong knowledge of crisis intervention, trauma-informed care, and clinical supervision
- Experience with crisis chat/text or web-based crisis services is strongly preferred
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