Washington Licensed Resolution Manager
Job Summary
Applying claims management expertise, the fully remote Washington Licensed Resolution Manager will investigate, evaluate, and resolve workers' compensation claims while providing exceptional customer service and ensuring compliance with corporate policies and regulations.
Key responsibilities
- Analyze claims exposure and litigation to determine the appropriate course of action for resolution
- Interact with various parties involved in the claims process to facilitate effective communication and resolution
- Document and communicate claim activity in a timely manner to support the outcome of the claim file
Required qualifications
- High School Diploma
- Minimum of 3 years related claims experience
- Active Washington adjusters' license and self-insured certificate
- Knowledge of accepted industry standards and practices
- Computer experience with related claims and business software
Complete Job Description
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