Web Hosting Support Specialist

Location: Remote
Compensation: Salary
Reviewed: Thu, May 15, 2025
This job expires in: 22 days
Technical Support Troubleshooting Web Hosting WordPress

Job Summary

A company is looking for a Customer Experience Specialist for Web Hosting.

Key Responsibilities
  • Provide technical support via phone, email/tickets, and chat
  • Troubleshoot and resolve advanced website and email issues
  • Deliver an outstanding customer experience and help maintain high satisfaction levels
Required Qualifications
  • Experience in a technical support or helpdesk role
  • Strong troubleshooting skills, especially for websites and email systems
  • Experience with web hosting platforms is a strong plus
  • A customer service background or a related tech role is an asset
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