Weekend Patient Coordinator

Job Summary

To support a growing healthcare team, the full-time Weekend Patient Coordinator will manage patient interactions, document their needs, and provide compassionate support while working remotely on weekends for 32-36 hours per week.

Key responsibilities

• Serve as the first point of contact for patients seeking medical assistance and support
• Accurately document patient needs prior to nurse interactions using customized scripting
• Ensure compliance with HIPAA regulations while managing sensitive patient information

Required qualifications

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required, with healthcare experience desired
• Inbound call center experience preferred
• Ability to type a minimum of 25 wpm and manage multiple tasks effectively
• Must provide a HIPAA-compliant workspace and pass a pre-employment test and background check