Wellness Coordinator

Job Summary

Providing essential care coordination and administrative support, the full-time Wellness Coordinator will engage members with behavioral health and substance abuse needs, screen for gaps in care, and develop individual care plans while working remotely from anywhere in the U.S.

Key responsibilities:

• Engage with members through inbound and outbound communication to identify and address care gaps
• Document interactions and coordinate information with clinical team partners using multiple electronic systems
• Provide behavioral health benefit education and connect members with appropriate community resources

Required qualifications:

• High School Diploma
• 1+ years of call center experience
• 1+ years of managed care experience
• 1+ years of computer proficiency experience