Wellness Coordinator
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Job Summary
To support health optimization efforts, the full-time Wellness Coordinator will manage provider inquiries, collaborate with clinical teams, and facilitate outpatient care engagement programs while working remotely within the U.S.
Key responsibilities
- Handle resolution and inquiries from providers via a phone queue
- Collaborate with the clinical team to facilitate workflows
- Make outbound calls to providers for responses to outpatient care engagement programs
Required qualifications
- High School Diploma / GED or equivalent work experience
- 2+ years of customer service experience
- 2+ years of clerical or administrative support experience
- Experience working in the healthcare industry and with healthcare insurance
- Proficiency in Microsoft Word, Excel, and Outlook
Complete Job Description
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