Wisconsin Customer Care Representative
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Job Summary
To support a growing team, the full-time Wisconsin Customer Care Representative will manage inbound calls from members, clients, and facilities, handling 60-80 calls daily in a remote work environment.
Key responsibilities
- Handle a high volume of inbound calls, providing exceptional customer service
- Assist members, clients, and facilities with inquiries and issues related to services
- Progressively take on more complex tasks as skills develop
Required qualifications
- Must currently reside in Wisconsin
- 1 year of call center experience
- 6 months of customer service experience
- Basic typing and computer skills with excellent navigational abilities
- Access to high-speed internet with specified minimum speeds
Complete Job Description
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