Wisconsin Licensed Registration Representative

Job Summary

To support clinical operations, the full-time Wisconsin Licensed Registration Representative will manage patient registrations and eligibility verification remotely while ensuring compliance with billing policies and maintaining accurate records in the Epic system.

Key responsibilities

• Registers patients and ensures accurate data entry in the Epic system prior to clinic visits
• Verifies Medicare and Medicaid eligibility and maintains compliance with billing policies
• Handles incoming calls from patients and insurance carriers to confirm coverage and eligibility as needed

Required qualifications

• High School Diploma
• Minimum of 2 years of relevant experience
• Preferred experience with EPIC, call center operations, or customer service
• Knowledge of medical terminology and hospital registration practices
• Familiarity with insurance plans and eligibility systems