Work from Home IS Simulator Support Engineer I
Job Summary
A premier information security company is searching for a person to fill their position for a Work from Home IS Simulator Support Engineer I.
Individual must be able to fulfill the following responsibilities:
- Answering customer phone calls and respond to emails
- Resolving incidents, issues, and problems
- Developing documentation, FAQs and canned responses
Must meet the following requirements for consideration:
- Basic IT troubleshooting abilities
- Proven ability to managed multiple support cases simultaneously
- Basic HTML skills
- Two or more years supporting customers in an ad-hoc support role
- Basic understanding of messaging, SMTP and email hygiene productCs
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,789 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
