Workers' Compensation Claims Manager
Job Summary
Serving as a liaison for clients in the management of Workers' Compensation claims, the full-time remote Claims Manager will communicate with doctors, insurance adjusters, and attorneys to ensure optimal outcomes, while analyzing claims data and providing strategic updates to clients.
Key responsibilities
- Provide exceptional customer service through proactive communication with clients regarding claims management
- Coordinate claims strategy with clients, adjusters, attorneys, and medical professionals to ensure timely updates and best outcomes
- Analyze client claims data to identify patterns and trends, adjusting strategies as necessary for optimal results
Required qualifications
- Strong communication and negotiation skills to advocate for clients' best interests
- Basic mathematical and analytical skills to interpret claims data and explain strategies
- Familiarity with Salesforce and Microsoft Office applications for managing claims and generating reports
- Customer service experience, particularly in delivering high-level service to clients
- Ability to effectively communicate complex information clearly to clients
Complete Job Description
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